“Responsible Gaming is at the core of every IGT decision,” said Giuseppe Portoricco, Vice President of Player Account Platforms and iLottery at IGT. “Whether it is an interactive game or a new technology solution, we are guided by this principle. Our goal is to always promote responsible play while creating a fun player experience. iCAP is helping IGT achieve this objective.”
IGT applied for iCAP re-certification at the beginning of February 2017. The application verified the effectiveness of the technology solutions and tools IGT provides on its remote gaming platforms to monitor players’ behavior and assess any potential excessive or illegal gaming activities.
To obtain the iCAP certification, IGT received an independent assessment by Gambling Integrity (GI), a U.K.-based organization whose mission is to ensure the highest quality and effectiveness of player protection systems offered by operators and vendors. GI worked in collaboration with the NCPG to verify the compliance of IGT’s responsible gaming program against the IRGS.
“The commitment and impressive efforts of IGT shine through at every level,” said Malcolm Bruce, Assessor of GI. “From its Company policies, to its operational practice, IGT continuously improves upon the player protection standards within its software. Our recommendation is that IGT aims to position itself as a thought leader in the responsible gambling community, as a role model for other vendors, and as a reliable mentor for its gambling operator customers.”
To comply with the iCAP certification requirements, the Company enhanced the responsible gaming content found on IGT’s B2C portal, www.IGTGames.com.
In particular, IGT offers:
- A gambling risk test to help players determine their own risk level of problem gambling;
- The ability for players to set limits on their deposits, wagering, and losses;
- Self-exclusion controls/timeout;
- Reality check notifications;
- An overview of how gambling works, called “Understanding Gambling”;
- Myths and misconceptions/data;
- Age verification upon registration; and
- A geo-location check.
“I would like to congratulate IGT on its successful re-certification. They have demonstrated a commitment to evaluation and improvement of their responsible gaming programs,” said Keith S. Whyte, Executive Director of the NCPG. “The goal of our iCAP program was not just to verify compliance with our standards, but to encourage companies to incorporate responsible gaming into their core operations and to apply to responsible gaming the same focus on innovation that characterizes their development of gaming technology.”