The UK Gambling Commission has announced that Vivaro Limited trading as vbet, will pay a £337,631 regulatory settlement following a series of failings.

The settlement follows an investigation which highlighted failings in Vivaro Limited’s processes aimed at preventing money laundering and safer gambling.

All £337,631 will go to socially responsible causes.

This investigation followed a compliance assessment carried out in April 2021 and resulted in the commencement of a section 116 regulatory review1 of Vivaro Limited (Vivaro), Combined Remote Operating Licence number: 000-044662-R-324273-017.

The regulatory review found failings in Vivaro’s processes which were aimed at preventing Money Laundering (ML) and safer gambling. 

Between October 2020 and June 2021 Vivaro failed to comply with certain Licence Conditions and Codes of Practice (LCCP), specifically:  paragraphs 2 and 3 of Licence condition 12.1.1, requiring the prevention of money laundering and terrorist financing.

Licence Condition 12.1.2 requiring operators based in foreign jurisdictions to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information of the Payer) Regulations 2017

Paragraphs 1 and 2 of Social Responsibility Code Provision (SRCP) 3.4.1, requiring licensees to interact with customers in a way which minimises the risk of customers experiencing harms associated with gambling, and to take into account the Commission’s guidance on customer interaction. 

In line with our Statement of principles for licensing and regulation, Vivaro will make payments in lieu of a penalty package of £337,631. A breakdown of the regulatory settlement is set out in the following sections.

The investigation, and our subsequent regulatory review, found:  failings in Vivaro’s implementation of Anti-Money Laundering (AML) policies, procedures and controls deficiencies in its responsible gambling policies, procedures, controls and practices, including weaknesses in implementation.