10Bet agree £620,000 settlement for AML and safer gambling failures


A UKGC investigation resulted in the commencement of a section 116 regulatory review of Blue Star Planet Limited t/a 10Bet.

The regulatory review found failings in Blue Star Planet Limited’s processes which were aimed at preventing Money Laundering (ML) and protecting vulnerable people. These failings were identified following a compliance assessment that was conducted by Commission Officials on 22, 23, 24 and 25 June 2021. 

Considering remedial action taken by Blue Star Planet Limited and in line with the statement of principles for licensing and regulation, Blue Star Planet Limited will pay a total of £620,000 in lieu of a financial penalty.

Blue Star Planet Limited accepted that, at the time of the assessment, a link on its website did not work however, upon identification this was immediately corrected. 

  • it did not employ dedicated compliance staff to monitor safer gambling alerts overnight. Customers who reached safer gambling triggers overnight would be manually reviewed the following day 
  • as a result of the need for manual review and there being no overnight monitoring of safer gambling alerts some customers were permitted to hit several safer gambling triggers without risk assessments and interactions occurring in real time.

This regulatory settlement consists of: £620,000 payment in lieu of a financial penalty, which will be directed towards socially responsible causes.

payment of £3,571.25 towards the Commission’s costs of investigating the case. 

In considering an appropriate resolution to this investigation, the Commission has had regard to the following aggravating and mitigating factors: