Dutch online gambling market up 4.9% in 2024
The Netherlands Gambling Authority has provided a comprehensive overview of the state of affairs on the Dutch market, and where the regulator itself is developing to remain on par with the market.
The safety of the player remains the most important core point for the Ksa. In the new strategy 2024-2028 that was published in 2024, the player will be given an even more central role. That is why a new responsible gaming policy rule was introduced in 2024, with deposit limits to further protect players. The Online Duty of Care team was also set up and consumers were made aware of the risks of gambling with various campaigns.
In 2025, the Ksa will continue with a team that focuses specifically on addiction prevention. In this context, the Gambling Counter will be further professionalised and, among other things, consumer campaigns will continue to focus on the Gokstop (also known as the Cruks deregistration register) and Gambling Counter.
In order to better protect players, it is also essential to gain more control over the illegal market. Steps were taken in this area in 2024, for example by tackling influencers and newspapers that promote illegal gambling sites.
This hard work will continue in 2025, including tackling the infrastructure around illegal providers. To this end, the Ksa has advocated for new powers at the ministry and in politics, such as being able to black out illegal websites. Revision of the advertising rules is also an important instrument that the Ksa advocates, so that advertising by illegal immigrants and third parties can also be tackled more effectively.
The figures in the annual report show, among other things, that the legal online market grew by 4.9% last year. That is significantly less than in 2023, when the market grew by 28.9%.
The size of the lottery and betting sector grew by 5.8%, a slight increase compared to 2023, when this sector grew by 3.5%. The number of player seats at physical casinos and gaming halls shrank again in 2024. Based on these figures, the Ksa also warns of developments in 2025 and beyond: stricter rules for player protection should not lead to an increase in players at illegal providers, and in the physical domain the risk of illegal supply is increasing.