Greentube Alderney to pay £685,000 penalty for UK social responsibility and AML failures


Greentube Alderney must pay £685,000 after a UK Gambling Commission investigation revealed social responsibility and money laundering failures.

Greentube Alderney – which operates and – will also undergo extensive independent auditing for the failures which occurred between December 2019 and November 2020.

The Commission investigation revealed that the operator failed to:

  • interact with customers in a way which minimises the risk of customers experiencing gambling harms
  • conduct adequate assessments of the risk of money laundering
  • have in place and implement appropriate policies, procedures and controls to prevent money laundering
  • to alert the Commission to an event that could have a significant impact on the nature or structure of a licensee’s business

Helen Venn, Commission Executive Director, said: “Compliance with Commission rules aimed at keeping people safe and gambling crime free is not optional. We will always take firm action against those operators who fail to meet the high standards we expect for consumers in Britain.”